Privacy Policy

Protecting your personal data is our priority. See how we collect, store and use your information, in full compliance with the GDPR.

Status
Current version
Language
Greek

At Hyperinso we respect and protect your personal data. This privacy policy explains plainly what data we collect, how we use it and how we keep it secure, in accordance with the General Data Protection Regulation (GDPR, EU 2016/679).

1. What information do we collect?

When you browse the website or use the HyperionGrid app, we may collect data that you provide, such as:

  • Full name
  • Email address and contact details
  • Username and password (for HyperionGrid)
  • Billing details (where required)
  • Data collected automatically:
  • IP address
  • Device, operating system and browser type
  • Navigation within the platform
  • Cookies and device identifiers

2. How do we use your data?

We use your personal data solely for the following purposes:

  • Providing and supporting our services (for example, access to HyperionGrid)
  • Managing user accounts and communicating with you
  • Sending notifications and informational emails (alerts, maintenance, upgrades)
  • Improving the user experience through analytics tools (Google Analytics)
  • Legal compliance and system security

3. Legal basis of processing

Data is processed on the basis of:

  • Consent (when you sign up for a newsletter or accept cookies)
  • Performance of a contract (for example, using HyperionGrid)
  • Legitimate interest, for analyzing and improving the service
  • Compliance with a legal obligation (tax records, for example)

4. Who has access to your data?

Your data is not shared with third parties, except for:

  • Technical providers (hosting, email, analytics) bound by strict confidentiality terms
  • Competent authorities, where required by law
  • We do not sell, rent out or share your personal data for commercial purposes.

5. How long do we keep it?

We keep your data for as long as your account is active, for as long as legal and tax obligations require, or until you ask us to delete it (where that is possible).

6. What rights do you have?

Under the GDPR you have the following rights:

  • Access to your data
  • Correction of inaccurate details
  • Erasure (the right to be forgotten)
  • Restriction of processing
  • Objection to processing
  • Portability of your data
  • You can exercise any of these rights by contacting us.

7. How do we protect your data?

We use advanced security measures to protect your information, including:

  • Encryption (SSL)
  • Access control
  • Regular system updates
  • Data security policies for staff

8. Cookies & analytics

We use cookies to help the site work better. See the Cookie Policy for the full detail.

9. Contact

For any question or request about data protection: Email: info@hyperinso.com · Address: 35 Analipseos & Argostoliou, 18648 Drapetsona, Athens